Returns + Cancellations
Please note that as our products are made to order, they cannot be returned unless faulty. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please contact us by email within 3 working days if goods arrive damaged or faulty.
Where a return has been agreed with us and the item will either be replaced or the original cost will be refunded at our discretion. The cost of returning a faulty or damaged item to us will also be reimbursed.
Cancellations are accepted within 48 hours of placing an order. Any cancellation made after 48 hours of placing an order will incur a charge for 10% of the order value.